Privacy Policy

Last Updated March 19, 2020.

Alô Chicken (“us”, “we”, or “our”) operates the https://alochicken.ca/ website (the “Service”) from Ontario, Canada.

The information below informs you of our policy regarding the collection, use and disclosure of Personal Information when you use our Service.

For the purposes of this policy, Personal Information means information that identifies you, except for contact information used to communicate with you in relation to your employment, business, or profession, such as your name, position or title, work address, work telephone number, work fax number or work email address.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the revised policy.

You are advised to review this policy periodically for any changes. Changes to this policy are effective when they are posted, which date will appear at the top of this page.

If we make any material changes to this policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used (as more particularly described below).

These third parties have access to your Personal Information only to perform these tasks on our behalf and we prohibit them from disclosing or using it for any other purpose.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Name
  • Address
  • Phone numbers (including mobile)
  • Email address
  • Payment information such as payment card details, financial account information and billing address
  • Names, postal addresses, e-mail addresses and telephone numbers of others to whom you ask us to send information
  • Username and password to access Alô Chicken products and services online
  • Online order history
  • Internet Protocol (IP) Address and/or domain
  • Geo-location of your computer or mobile device
  • Mobile carrier and/or Internet Service Provider
  • Cookies and Usage Data
  • Other personal information you may provide to us.

We use personal information collected online for various functions, which may include:

  • Create and manage your account
  • Offer and provide products and services to you
  • Process and collect payments for goods and services
  • Communicate about, and administer your participation in, special events, programs, rewards, surveys, contests, sweepstakes, and other offers or promotions
  • Send information to others if you ask us to do so
  • Respond to and communicate with you about your requests, concerns, questions and comments
  • Operate, evaluate and improve our business
  • Perform data analyses
  • Protect against, identify and prevent fraud and other criminal activity, claims and other liabilities; and

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Usage Data
We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

Use of Data

Alô Chicken uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including Personal Data, to Canada and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Alô Chicken will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Disclosure for Law Enforcement

Under certain circumstances, Alô Chicken may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

Alô Chicken may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Alô Chicken
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security Of Data

The security of your data is important to us, but no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. You assume the risk of sending us any Personal Information you send through the Service.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/

Links To Other Sites

Our Service may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services and you use such sites and services at your own risk.

Children’s Privacy

Our Service is not intended for use by anyone under the age of 18 (“Minor”).

We do not knowingly collect Personal Information from Minors. If you are a parent or guardian and you are aware that your Minor has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from Minors without verification of parental consent, we take steps to remove that information from our servers.

Contact Us

If you have any questions about this Privacy Policy, please contact us:
130 King Street
London, ON N6A 1C5
info@alochicken.ca